Audit your P&P system
Perhaps you do so only when an issue is brought to your attention?
A more proactive approach would be to have an annual calendar with each key
process impacting patient safety listed on it. Plan the schedule around budget
review time. That way if you have a costly strategy in mind that will improve
poor systems, you can plan accordingly. So what would you audit if you needed
to provide leadership with the details of your intranet system? You could start
with a survey for front line staff – the users of the intranet site. Read
the blog post >>