In 2009 as Larkin Hospital committed themselves to becoming an education first organization, they began to build, grow and expand outside their main campus. In increasing their reach in the healthcare field they found themselves under a bombardment of accreditor and surveyor inspections. To overcome the stress of the sudden influx in inspections, they soon found that automation was the key to healthcare accreditation success–here’s why.
With growth, came the need for more policies and procedures, as well as more staff to communicate their information to–something their paper-based program was no longer able to support. As such, their first step was to create a single repository for policies and procedures where staff could quickly and easily locate the documents they needed. After implementing a new automated and centralized system, the benefits were more than apparent:
- New or changed policies and procedures could be quickly created or updated, and communicated
- A centralized repository meant everyone had access to the same information and removed the worry that old policies and procedures were still floating around or were still being used.
- Automation also meant that the hospital no longer had to rely on the knowledge of one individual, since policies and procedure could easily be searched from anywhere
- Easy search functionality meant staff could find policies and procedures quickly and easily.
- By automating the process, creating or updating policies and procedures are now a stress-free affair
- Finally, automating the process meant they were able to spend less time, creating, printing, disseminating, updating, reprinting, resigning and reprinting policies and procedures. Allowing them to spend more time on other hospital initiatives like patient safety and quality of care. Meaning they not only were able to save a ton of time but money as well.
To hear more about Larkin Hospital automation journey and how they were able to streamline their on-site survey process, watch the on-demand webinar featuring Nicholas Torres, Director of Behavioral Health, Infection Control, and Informatics: