With over a decade of experience in providing policy management solutions, we have acquired a wealth of knowledge regarding the software’s specifics, such as its key features. We also realized that there may be some confusion revolving around the subject as to which features are important and needed to manage a sound policy management system. Therefore, we decided to share our knowledge on the matter. It should be noted that these features are addressed for all policy management software out there, not just our PolicyManager, as we realize that we may not be the perfect every organization’s needs and that another vendor might offer a solution that fits better.
Common Features Of A Policy Management Software
Listed below are the most common features of a policy management software:
The searching capability already mentioned on our previous article “Top Ten Features A Policy Management Must Haves” is the most common feature present on all, or almost all, policy management software available on the market. This feature is important mainly because of the fact that the search engines available on the World Wide Web, help utilize this tool to painlessly, and swiftly, locate files, without wasting any extra time or effort. However, keep in mind each search algorithm is different. What makes search engines different is their sensitivity when it comes to knowing the metadata and whether or not a phrase has more or less relevance when searching. In fact, this sensitivity is the key to deliver the best results as it provides filters, and groups, based on criteria which makes the result digestion easier when the searched term is too broad. These aforementioned techniques could make a difference when searching a policy document, in order for you to be able to effectively locate documents without spending hours on end.
Attestation or Compliance
This is another item on the top ten list we mentioned before and also makes its way into this list of most common features of a policy and procedure software because of the fact that it is the main reason a health care organization intends to look for in a policy management software. Being able to know and track which of your staff members read and signed as complaint on a policy and or procedure is essential to avoid consequences resulting from non-compliances and breaches.
Finding out what’s new or updated on your policy library could be challenging if your policy software does not categorize or add those policies in categories or buckets to be easily access by whoever needs to be informed about the new or updated policies. Different software solve this need in different fashion, by using flags, categories, or by using buckets. Regardless of the approach, this is a very common methodology used by majority of the policy and procedures management platforms.
The presence or absence of any of the feature listed here by itself does not make software A or software B better or worse. There are many other factors to be taken into consideration when comparing software, than to simply review the features’ check list. One such factors is the quality of the policy management software provided; another would be the overall usability and flexibility of the platform. However, this is certainly a topic for another discussion, which we will be covering soon.
At PolicyMedical, we strive to incorporate all the best features a policy management software should have. However, at the same time we recognize that we may not always be able to cater every healthcare organization’s needs and requirements, and that another vendor may offer a better offering. Regardless, we are always willing to help you come to the right conclusion, even if that means that another vendor is the right match. Therefore, please do not hesitate to contact us, or request a free demonstration to witness our offerings in live action.