Call Us: 1-888-MY-PMED-1Think about how you’ve been treated when you’re the customer. If you have ever had a bad experience, it’s difficult to forget. it is understandable that poor customer service can leave you feeling frustrated and discouraged, which can affect your frame of mind at work. Through our many years of liaising with healthcare providers all…
DetailsThe purpose of healthcare policy and procedures is to provide standardization in daily operational activities. Through our many years working with policies and procedures it has become clear to us that they are essential in providing clarity when dealing with issues and activities that are critical to health and safety, legal liabilities and regulatory requirements. The importance…
DetailsSaud Juman shares his thoughts on who should be involved on a policy committee to oversee a successful Healthcare Policy Management System. Through his many years experience working in the world of healthcare Saud has learnt the best practices when it comes to structuring a hospital policy committee. In this video he shares those experiences with…
DetailsIt is safe to say that there is an increase in the changing landscape of healthcare. From technology and innovation, to new regulations and changing demographics, the healthcare landscape is in a near constant state of reinvention, particularly in North America right now. Healthcare providers and public health experts aim to enhance quality, while staying nimble and…
DetailsAlthough introducing policy software to your healthcare facility will allow you to centralize your policies and procedures, we have learned over the past 15 years that the decision to implement this type of software goes much deeper than that. There are a lot of considerations which can make it a complicated choice. It can also…
DetailsWe are constantly asked if healthcare policy management software needs a certification process and the answer is simple- YES! Through our experience we have noticed over the past 15 years that it takes a specific type of healthcare worker to manage a policy management process. In fact if you would like to read about the persona…
DetailsFrom the various implementations and onsite visits that I have completed with clients I always run into the question as to “Why do we have to change our policy management software?” Or “Everything is working well. Why do we have to change now?” I completely understand why these questions come up because if there is…
DetailsThere is a wealth of very reliable, well organized, easy to use and safe healthcare policy management software solutions on the market. This is a really good thing as it results in healthy competition and pushes vendors to make sure their software is amongst the best. It also means that clients have a good selection…
DetailsWhen you have an infrastructure in place that everyone is used to working with it can be a daunting prospect to overhaul it. This is especially true in the healthcare world. We went through an infrastructure overhaul in our own business 3 years ago when we realized that we outgrew our customer relationship management software. We should…
DetailsEvery type of healthcare policy management software has its challenges when it comes to user training. It is important that each individual within the organization has the knowledge of how to use the software correctly and is one of the key fundamental elements that helps to achieve a high software adoption rate. It is true…
DetailsProviding the best policy management software in today’s environment has changed dramatically over the past six years. This article hopes to set out why that environment has changed and what you should look for when choosing a tool that will provide the best ROI (Return on Investment) for healthcare policy management software. Moving From Paper…
DetailsJust like in any other industry, healthcare workers truly cherish valuable resources provided by the vendors. Being in the business of providing policy management software for over a decade, we have recognized the importance of providing a valuable set of resources healthcare workers can appreciate. Considering the wealth of options floating around in the industry,…
DetailsBack in 2013 we stopped selling policy management software in a uniform manner. Up until that point, we were guilty of giving the same features and benefits sales and marketing “pitch” to every interested community access hospital, single site hospital and chain of hospitals. We decided to replace the old way of doing things with…
DetailsThe best practices in team collaboration to create healthcare policies and procedures requires a multi-disciplinary team of experts, including key clinical leaders, department heads, and administrators. As you can imagine, it can be difficult to get these very busy individuals in a room together to discuss policies. In the recent past, the creation of policies,…
DetailsIT buy-in and support is important when it comes to deploying healthcare policy management software. We thought it was important to address the question of how much IT involvement is really needed when deploying a healthcare policy management software. We have had several hospitals and large chains of hospitals hesitating whether the timing was right…
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