One of the most frustrating perceptions in the healthcare field is one held by the staff, whom often think the safety initiatives that hospitals put in place are purely for compliance with The Joint Commission.
Hospitals need to move from that culture of “We check because we did something wrong and are in trouble” to a culture of “We need to be proactive and transparent about potential breakdowns in processes that could cause patient harm”.
What You’ll Learn:
- How to develop a positive culture around accreditation agencies
- Case scenario of The Joint Commission tracer methodology
- How to instill the right mindset within your staff to accept a proactive culture of safety