The question of what makes for the best policy management solution is one that we have heard a lot over the years from healthcare providers, particularly those migrating from a paper system. This is understandable because if your current solution isn’t broke why fix it? Through my experience of working with software I know that things can always be improved upon and potential issues are better dealt with before they actually occur.
It is true to say that employing a policy management software company might not be right for everyone so the key is to work out if it’s right for you, and sooner rather than later. With ever tightening regulations in the healthcare sphere it is important to preempt future issues before they occur.
Every healthcare provider needs an effective policy management system of some description. The key question is: What type of management system is the best fit for your organization and who should provide it?
To help answer this question I have broken down the three options available when it comes to policy management: having a software provider, having an in-house solution, or having an off the shelf product.
When Contracting A Software Provider A Few Things Need To Be Understood:
- You are not buying your own piece of software you are buying access to an existing platform. So usually there’s no extensive labor costs associated with setup and configuration on the client side.
- The product you buy today is not the same product you are going to have a few years from now. It will be continually updated and improved upon. Every once in a while you will notice new features become available
- The support and maintenance cost are included in your contract, which means that you don’t need to worry about hiring more personnel to keep the system active.
- Custom built software is limited. If you need something really specific to your organization that will probably be hard to find. Therefore good policy management software is designed to be as flexible as possible so as to meet the needs of different types of healthcare organizations.
When You Have An In-House Solution The Things To Keep In Mind Are:
- Probably the biggest positive of having an in-house solution is the control you would have over the system as a whole. From feature design to security concerns it’s all controlled within your organization.
- Everything associated with the software is your responsibility. From the cost of development and maintenance to the flexibility of designing the system the way you desire and then maintaining it.
- Having an in-house solution brings the need to keep a dedicated team to develop, maintain and support your system. It also results in the expense of building and running an infrastructure.
Having An Off The Shelf Product Would Mean:
- Having the option of buying some special customization to meet your specific needs
- Less upfront costs
- What you buy now could be obsolete in a matter of months. Therefore if you continually have to keep upgrading the cost soon mounts up.
- Over time it is possible that you will spend considerable money and effort setting-up and configuring the system, which would require a professional. It is also possible that you will need to spend time, effort and money to ensure that any new hardware acquisition will be compatible with the system you bought.
The Best Policy Management Solution For You
I hope the above information has given you a basic overview of the options available so you can decide what is the best policy management solution for your organization. It really pays to do as much research as you can at an early stage because if you make the wrong decision and then have to change, it is going to cost you a lot of time, money and aggravation. At PolicyMedical our flagship product, PolicyManager, is our software solution for healthcare policy management. Our system is cloud based and can be personalized to each healthcare organizations individual needs so that they get the most out of it.
You may find some further helpful information about the advantages of policy management software here. Alternatively you may find some answers amongst the many articles published in our research center, which can be found on the right-hand side of this page.
Looking at all three options it is down to the individual healthcare provider to do their research and make the choice that is right for them. To that end we would be only too happy to discuss your needs and assist you with your research so please get in touch. Alternatively if you would like to see what our policy management software looks like in action please click here to request a demonstration.